How GenAI Can Help Companies Go Beyond Social Listening

GenAI can transform the process of collecting feedback from consumers, reaching more people across more demographics than ever before, and learning more about what they really think. Companies can rescue qualitative survey data from the trash and dig for deeper insights. To do so, they should: tailor genAI tools to meet their organization’s specific needs, feed them existing data, and have them make suggestions for future survey questions.

Source link

About The Author

Scroll to Top