Car servicing comparison website BookMyGarage is partnering with garage management software expert TechMan to allow independent and franchised garages to place customer bookings directly into workshop diaries.
The integration of TechMan’s garage management system with BookMyGarage offers complete transparency to both the customer and the garage, ensuring that bookings are automatically placed in the garage’s TechMan diary.
Discussing the partnership, Douglas Rotberg, CEO of BookMyGarage, said: “We are always looking for ways to improve our system, and TechMan’s ability to place bookings directly into workshop diaries.”
Pete Mcilhiney, aftersales director at TechMan, added: ‘The integration between TechMan and BookMyGarage streamlines the booking process allowing customers to book directly into the garages calendar, this eliminates double bookings and reduces the administration process. The integration enables a better experience for both customers and garages. It’s a win-win situation for all parties involved.”
One client, who has benefited from the partnership is Mitesh Shukal of Car Check Centre, who said: ‘The TechMan integration has been hugely beneficial to my business. It has been a great help with confirming bookings directly into my diary and has helped reduce the level of customer cancellations.”